Capability

AI Workforce Modernization

Become AI self-sufficient by building the skills and capabilites your team needs to succeed.

Customized planning, hands-on training, and co-development that help teams move from curious to capable.

SERVICE ASSESSMENT

Is this service for you?
  • Is your organization preparing to build practical AI capability across its workforce?
  • Does your team need hands-on experience using AI in their work?
  • Can your leaders identify and prioritize AI projects?
  • Does your company want to develop internal capability through a real pilot use case?
  • Does your team need stronger process, technical, and governance skills?
Building an AI-ready workforce
  • Give your team the skills and confidence to use AI effectively in their day-to-day work.
  • Adjust existing workflows to take advantage of new AI capabilities.
  • Help teams identify where AI can improve productivity, collaboration, and decision-making.
  • Give leaders visibility into current AI proficiency and areas where additional support is needed.
  • Ensure your organization has the right governance, policies, and permissions to enable responsible AI adoption.

How it Works

Plan the Journey — Three Weeks

  • Define goals, objectives, and timing
  • Identify bottlenecks and challenges
  • Create a prioritized project list
  • Determine the current level of AI proficiency

Modernize the Team - Eight to Ten Weeks

  • Build a customized training plan
  • Provide five days of hands-on training for up to 10 people
  • Determine a use case to pilot

Co-Develop an Agent - Ongoing

  • Co-develop one of the prioritized AI use cases
  • Set governance and permissions
  • Roll out the agent to team members

Results

Your team will be on its way to AI self-sufficiency:
  • Innovation mindsets
  • Process design skills
  • Technical capabilities
  • Governance frameworks

Explore rgen’s Suite of services

AI Executive Workshop & Planning

AI Workforce Modernization

Ongoing AI help on demand

Together, these services help organizations build leadership alignment, workforce capability, and expert support for sustainable AI adoption.

RELATED INSIGHTS

Explore rGen’s perspective on AI adoption, the changing workforce, and what it takes to create lasting value from AI.

CIOReview

Unlocking the Potential of the Human-AI Workforce

Explore the opportunity to combine human expertise with AI capabilities—and why developing the workforce is essential to realizing AI’s potential.

International Business Times

Why AI Adoption Stalls: The Organizational Challenge Behind the Technology

AI adoption is not simply a technology challenge. Explore the organizational factors that can keep AI initiatives from moving from experimentation to meaningful business impact.

FAQS

Who should participate in AI Workforce Modernization?

AI Workforce Modernization is for the people who will actually use AI in their daily work, and the leaders who manage them. Hands-on training is delivered for up to 10 people per program, so rGen recommends a cross-functional group drawn from the teams that own your priority use cases, plus the managers who set process and approve change. Your most important AI investment isn’t a tool; it’s your people.

The training plan is customized during Plan the Journey, the first three-week phase of AI Workforce Modernization. rGen defines your goals, objectives, and timing, identifies the bottlenecks slowing your team down, creates a prioritized project list, and determines your current level of AI proficiency. The training plan is then built against those findings and taught using your own tools, data, and workflows, so people practice on real work instead of sample exercises.

rGen determines current AI proficiency during the Plan the Journey phase, looking at practical skill rather than tool licenses. The review covers how people work with AI today, process design skills, technical capability, and understanding of governance and responsible use. It gives leaders visibility into where proficiency already exists and where additional support is needed, and it becomes the baseline you measure progress against once training and the pilot are underway.

The five days of hands-on training take place during Modernize the Team, an eight to ten week phase, and are delivered for up to 10 people. Training is learning by doing: participants work in your own tools on your own use cases, adjusting real workflows to take advantage of AI rather than watching demonstrations. Sessions cover practical AI use, process design, and responsible use, and end with the team identifying a use case to pilot.

The pilot use case is selected from the prioritized project list created in Plan the Journey, and the choice is made with your team rather than for them. rGen looks for a use case that is genuinely useful, achievable in a reasonable timeframe, and visible enough to build confidence. The right pilot also has the data, permissions, and process ownership within reach. The goal is a real business outcome and a team that learns by building it.

rGen co-develops the practical, everyday agents that come out of your prioritized use cases. These might include agents that answer questions from internal knowledge, prepare documents and reports, route or triage requests, summarize information, or remove manual steps from a workflow. Agents are built on the technologies you already own and designed to be easy to maintain, so your team can extend and support them once rGen’s involvement ends.

Governance and permissions are handled as part of co-developing the agent, before it is rolled out. rGen sets the governance and permissions that determine who can use the agent, what data it can reach, and how changes are reviewed and approved, working within your existing policies and structures. Your team learns the governance framework while applying it, which is what makes responsible AI adoption repeatable.

Once the agent is rolled out to team members, your organization is on its way to AI self-sufficiency: innovation mindsets, process design skills, technical capabilities, and governance frameworks in place, with a working solution to show for it. Many teams then repeat the pattern on the next use case from their prioritized list. Where ongoing expert help is useful, rGen’s AI Center of Excellence on Demand provides training, troubleshooting, development, and optimization support.

Turn AI interest into practical workforce capability.

Talk with an rGen executive about your teams, priority use cases, and path to AI Self-Sufficiency.